Terms of Service
Last updated 21 July 2026
These terms govern your use of byJelly, practice management software operated by Spectrality Enterprise. By creating an account or using the service, you agree to them.
Who may use byJelly
byJelly is built for Traditional Chinese Medicine practitioners managing their own practice. You must be at least 18 years old, and you must hold whatever registration, licence, or qualification your jurisdiction requires for the practice you conduct. We do not verify credentials, and using byJelly does not certify you in any way.
The service is currently invite-only while in testing. We may grant, decline, or withdraw access at our discretion during this period.
byJelly is not a clinical tool
byJelly records and organises information. It does not diagnose, prescribe, recommend treatment, or make clinical judgements, and nothing it displays should be treated as medical advice.
Every clinical decision you make is yours alone. You are solely responsible for the care you provide, for the accuracy of what you record, and for meeting the professional and regulatory standards that apply to you. Do not rely on byJelly as the only record of anything that matters clinically or legally.
Your account
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Keep your password and your Google account secure. Activity under your account is your responsibility.
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Give us accurate details and keep them current.
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Do not share one account between multiple practitioners — each practitioner needs their own.
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Tell us promptly at support@spectramsia.com if you suspect unauthorised access.
Patient data is your responsibility
You decide what patient information goes into byJelly. That makes you the data controller for it, and it means you must:
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Obtain your patients' consent to record and store their information, as the Personal Data Protection Act 2010 requires.
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Only record information you have a legitimate professional reason to hold.
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Respond to your own patients' requests to access, correct, or delete their records.
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Keep whatever separate records your professional body or the law requires you to keep.
We process this data only to run the service for you, as described in our Privacy Policy.
Acceptable use
You agree not to:
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Use byJelly for anything unlawful, or to store data you have no right to hold.
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Attempt to access another practitioner's account or data.
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Probe, scrape, overload, reverse engineer, or interfere with the service or its infrastructure.
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Resell or sublicense access without our written agreement.
Subscriptions and payment
byJelly is free while in testing. When paid plans begin we will tell you the price before charging you, and you will be able to decline and export your data instead.
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We expect to bill through HitPay, and may also accept bank transfer or e-wallet payment.
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Fees are stated in Malaysian Ringgit unless we say otherwise.
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We will give at least 30 days' notice before changing the price of an existing plan.
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Paid periods already started are non-refundable unless Malaysian law requires otherwise, or unless we have failed to provide the service.
If payment fails we may suspend access to paid features. We will not delete your data during a suspension.
Your data stays yours
You own the practice and patient data you put into byJelly. We claim no ownership over it. You may request an export at any time, and we will provide it in a common machine-readable format.
We own the software, design, and byJelly brand. Nothing here transfers those to you.
Availability and beta status
byJelly is under active development. Features may change, break, or be withdrawn, and we may need to take the service offline for maintenance. We do not currently offer a service level guarantee.
The service is provided “as is”, without warranty of any kind to the extent Malaysian law permits. Keep independent backups of anything you cannot afford to lose.
Limitation of liability
To the fullest extent permitted by law, our total liability to you for any claim relating to byJelly is limited to the fees you paid us in the 12 months before the claim arose, or RM50 if you paid nothing.
We are not liable for lost profits, lost data, or indirect or consequential losses. Nothing in these terms excludes liability that cannot lawfully be excluded — including liability for fraud, or for death or personal injury caused by negligence.
Ending your account
You may stop using byJelly and ask us to close your account at any time. We may suspend or terminate access if you breach these terms, if we are required to by law, or if we discontinue the service — in which case we will give reasonable notice and time to export your data.
Governing law
These terms are governed by the laws of Malaysia, and the courts of Malaysia have exclusive jurisdiction over any dispute arising from them.
Changes to these terms
We may update these terms. If a change is material we will notify active practitioners by email before it takes effect. Continuing to use byJelly after that means you accept the revised terms.
Spectrality Enterprise (SSM 202403201869 · IP0599248-P), registered in Malaysia.
Questions about this document? Email support@spectramsia.com